Please allow 1 to 2 working days for us to process and ship your order. After item has been shipped, there will be a transit time before the package reaches your destination. As we do not control this portion of the delivery process, please review the estimated transit time from the following webpage:

http://www.singpost.com/delivery-solutions/transit-time.html

 

Shipping to Singapore Addresses

There is a $5 delivery charge via courier for purchases under $40. Free shipping for purchases $40 and above.

 

Shipping to Singapore Addresses

There is a $12 delivery charge via courier for purchases under $80. Free shipping for purchases $80 and above.

 

Shipping to International Addresses

All delivery to international addresses are shipped via registered airmail. Please note that we will not be responsible for any custom charges levied by the recipient's country of residence. Please review the following for our shipping costs (all prices in Singapore Dollars):

$5 for purchases under $30. Free shipping for purchases $30 and above. (Transit times in brackets)
Malaysia (4 to 6 working days)

$10 for purchases under $80. Free shipping for purchases $80 and above. (Transit times in brackets)
South Korea (4-6 working days)
Taiwan (4-6 working days)
Thailand (4-6 working days)
China (6-8 working days)
Hong Kong (3-5 working days)
Indonesia (5-8 working days)
India (5-8 working days)
Vietnam (5-8 working days)
Philippines (6-8 working days)
Brunei (4 to 6 working days)
Australia (4-6 working days)
Japan (3-5 working days)
New Zealand (4-6 working days)

$15 for purchases under $150. Free shipping for purchases $150 and above. (Transit times in brackets)
United States (6-8 working days)
Canada (6-9 working days)
United Kingdom (4-6 working days)
France (5-7 working days)

 

Courier Services to International Addresses

$12 for purchases under $80. Free shipping for purchases $80 and above. (Transit times in brackets)
Malaysia (1 - 2 working days)

$15 for purchases under $120. Free shipping for purchases $120 and above. (Transit times in brackets)
Hong Kong (1 - 2 working days)
Brunei (2 - 3 working days)
South Korea (2 - 3 working days)
Philippines (1 - 2 working days)
Indonesia (1 - 2 working days)
Macau (- 3 working days)
Taiwan (1 - 2 working days)

Free shipping will only be applied after net purchase amount exceeds the minimum purchase amount stated above.

Orders are packed and shipped from our warehouse location in Singapore within 1 to 2 working days. As the transit times are given by our service provider, it serves only as a guide. 

For all other countries, you may check the shipping rates at checkout or please email us at hello@mavenofficial.com

For delivery to international addresses, customers are responsible for customs tax and duties incurred. Failure to pay for taxes and duties will result in abandonment of shipment. We are unable to accept returns or exchanges in such cases.

Unfortunately, we are not able to change or redirect orders once items have been dispatched.

ITEMS BOUGHT ON SALE ARE FINAL AND CANNOT BE EXCHANGED.

Please note that we are not able to ship fragrances that contain alcohol to countries outside of Singapore. Please direct any questions regarding this matter to hello@mavenofficial.com